Where can I get the Luna Display app?
The latest version of the Luna Display apps are available here.
Which Luna Display unit should I buy?
Please see our guide on Choosing the Right Luna Display Unit Type
What are the system requirements for Luna?
Works with any modern Mac - Luna requires a Mac running macOS 10.11 El Capitan (or later). For optimal performance we recommend these configurations: MacBook Air (2012 and later), MacBook Pro (2012 and later), Mac mini (2012 and later), iMac (2012 and later), Mac Pro (Late 2013).
Works with any modern iPad - Luna requires an iPad running iOS 9.1 (or later): iPad 2 (or later), any iPad Mini and any iPad Pro.
Is the Luna app a separate purchase?
No — the Luna app is a free download on the App Store. It will be made available when we ship the hardware component.
What about Windows support?
At this time, Luna Display does not support Windows. However, we are considering development for PC compatibility in the future! In the meantime, you can sign up for our Luna mailing list and we will notify you when we expand our reach.
Shipping and Delivery
When will my Luna be delivered?
For shipping to the US, please allow 3 to 5 business days for delivery. For international shipping, please allow more time, up to 15 business days.
What countries does Luna ship to?
We currently ship only to the United States, Canada, Australia, Japan and the European Union. If you are interested in Luna but live outside of these countries, you can sign up for our Luna mailing list and we will notify you when we expand our shipping destinations.
Luna Display may be exchanged or returned for a refund within 14 days of purchase. Please contact email@example.com when you wish to begin the return process with your order number
Can I use multiple iPads with Luna?
No — Luna Display only supports one iPad at a time, and one Luna at a time.
Can I use Luna with an adapter?
We do not recommend using Luna with adapters → Learn More
Which hardware accessories does Luna work with?
Luna has full support for external keyboards, mice, and Apple Pencil.
Is Luna pressure sensitive?
Luna does not have pressure sensitivity. For artists looking to use Luna with creative programs and pressure sensitivity, they can combine Luna with Astropad.
Where can I find more information about Astropad?
You can check out our website at www.astropad.com.
Does Luna Display have a warranty?
Yes, Luna Display has a limited 1-year warranty. You can read more about it here: Warranty Information
Where can I read about Luna's Regulatory and Safety Notices and Disposal and Recycling information?
You can read about Regulatory and Safety Notices and Disposal and Recycling Information here: Important Product Information
I received my Luna, but I have some problems or questions. Can you help me?
We can help! Please contact us at firstname.lastname@example.org.